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eVision

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Essilor Laboratories is the largest and most trusted optical lab network in Australia. Essilor is an international group that now employees 48,700 people in 58 countries. The network offers local services and expertise unlimited with access to the global resources Essilor International offers.

eVision

The Problem

The client is seeking a highly sophisticated iPad and Android application to control and monitor customer information. They also offer services related to spectacles (eye wear) and lenses. It would be an added advantage for the existing customers that are searching for ophthalmic eye care practices. The client wishes to view customer information and appointments. Specifically tailored to the client's needs, we developed streamlined and interactive applications, which aid in management of customers in an quick and easy manner.

Solution

Taking privacy of patient's information into account, we developed an application that allow quick viewing capability, appointment setting and other important details. The app smoothly synchronized with client's multiple websites and functioned flawlessly. The consultative approach of our experts helped developers build a robust and scalable IT solution.

Result Obtained

The client was delivered a seamless product and the application proved to be of great help to the client in achieving customer satisfaction, and expanding business. It simplified the client's work, when it came to viewing customer appointments, patient lists, allocation of optima for patients, patient-centric data, along with different sites within the application infrastructure.

ROI and Benefits

The client was delivered a portable solution for that made it almost effortless to secure customer information globally for multiple websites. The client wished to view customer appointments and occupied optima consultations. In the end, the client was able to fuel the customers' engagement rates while retaining and acquiring new clientele.

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