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ICT – web CMS

PHPHealthcare / FitnessWeb

Abbott Laboratories is an American global pharmaceutical and health care products company. It has 90,000 employees and operates in over 130 countries, with its headquarters in Abbott Park, North Chicago, Illinois. Abbott also has a broad range of medical devices, diagnostics, immunoassay products, as well as nutritional products.

ICT – web CMS

The Problem

The Company started in 1888 as Abbott Alkaloidal Company, by Dr. Wallace C. Abbott (1857-1921). They used the active part of a medicinal plant, generally an alkaloid (morphine, quinine, strychnine and codeine), which he formed into tiny pills that he called "dosimetric granules". This was successful, since it allowed more consistent and effective dosages for patients. However, medicines cannot be given directly to the patients. It can be given or prescribed by Medical Practioner /Doctors only. So as part of their business, they have to educate doctors with the case study and respective dosages. They even used ICT applications to educate doctors for prescribing the right dosage of Duodopa to patients. The current ICT application is built in Adobe Flash and the structure of it is rather complicated. It is difficult to get an overview of the application, and changing content is a handful.

Solution

We migrated the application from Flash to HTML5, where the structure of the application was rebuilt, and a Web Content Management System was created. The ICT application consists of a number of modules (currently two, but may need to be expanded to 14 in the future), each containing several parts and pages. Previously, all the pages were defined individually with basically no reference to other similar pages in other parts of the application. In order to make the application more dynamically changeable, an object oriented approach was applied, and pages classes were created. The page in the new application is an object that implements a certain page class, thus making layout changes easier. Development technology used: HTML5, CSS3, JQuery We created virtual patients with individual journal information, patient history, X-ray plates, medication history, etc. (Cases created by Per and Katja Odin). The animations were created from a clinical study footage, and approved by Dag Nyholm, Uppsala University Hospital To facilitate a conformed text layout in the entire application, a few text styles will be used and connected to the page classes Provided the CMS with a module overview, wherein the admin can add/remove modules and also change the order of the modules. For each module, we created a timeline view to make the module easily reviewable. In the timeline, the view makes it possible to add/remove pages and also can change the order of the pages. The parts (currently four in each module) are defined and changeable in the timeline view. When selecting a page, a page editor will help change the content Created an export function, wherein the user can export the application in a selected language adapted for a specific platform, e.g. web site, DVD/CD/USB (using a static browser).

Result Obtained

The Resultant application is an education kit, which can run offline with the help of DVD/CD/USB, using a static browser It eliminates the dependency of flash and live internet connection to study the case histories Interactive Certification Training (ICT) systems provide handy education tools to doctors and nurses of hospitals. They can access virtual cases with individual journal information and patient history, X-ray plates, medication history, etc. (Cases created by Per and Katja Odin).; Doctors and nurses will give the test and submit test data to avail ranks for their knowledge. For submission of test data, live internet connectivity is required. This is the only part of an application which requires live internet connection. Helps hospitals know the knowledge of doctors and nurses. Satisfaction among the hospital officials and doctors, and increases the credibility of the company with the right diagnosis services for patients.

ROI and Benefits

According to the ICT case study, Abbott Laboratories has seen improvement in sales, patient satisfaction and the overall hospital operations satisfaction. Abbott has seen a reduction in complaints against error in medication dosage by more than six percent in less than two years. Overall, the medical practitioners satisfaction increased from approximately 80 percent in 2011 to 90 percent in 2012. Hospital officials need to actively harness the potent capabilities that ICT offers in order to increase doctor and patient satisfaction, especially with the upcoming development of a CMS. The ability of the interactive training education systems to combine information technology and patient education makes it an invaluable tool for hospitals.

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