Our web host’s Technical Support team is there for trouble-shooting, but may not be able to help in bad coding practice or programming errors used by the client in their scripts which may result in any problem or errors in their site. The client fully understands that we as a Reseller of the web host have to completely bank on them for providing any and all technical support and they may or may not be able to solve the client’s technical problems. As only a reseller that is none of our responsibility and the client cannot hold us responsible for anything, hence the client cannot make any claims from us regarding any technical problems.
We are not responsible if the server network in USA faces any problem or downtime caused either by spamming or hacking or server or hardware failure. The client fully acknowledges and understands, that we as a reseller (based in India) of the network company which maintains the servers at the Data Center do not control any of these factors, hence we are not responsible for any downtime if at all occurred or any other problem or error faced by the client or the client’s website and hence we are absolutely NOT responsible for any kind of damages. Hence the client absolutely cannot make any claims for Whatsoever reasons from us.
The client understands that we are only a reseller of the company, which maintains the dedicated servers at the Data Center. The related company provides us all the Technical Support, hence any action if at all any deemed suitable by that company which ensures protection of their services is valid. The client absolutely cannot hold us responsible for anything and CANNOT make any claims from us. The client understands that like every other business, web hosting carries it’s own risks. There can be plenty of reasons and the client’s site may or may not face downtime due to those reasons. We only as a Reseller of the web host or the company that manages the dedicated servers at the data center do not control any of these and are not responsible for anything.
The client fully understands the risks and cannot hold us responsible for anything and absolutely CANNOT make any claims from us. Also as a reseller (based in India) of the related web host, we cannot authenticate or verify the software’s or digital certificates installed either by the web host or by the client on his/her site. The client or any other person visiting the site cannot hold us responsible for anything related to it, and we are NOT responsible for any damages. The client fully understands that we as a reseller based in India, have to bank on the web host, which maintains the dedicated servers at the data center for providing the services & supports mentioned by them. We do absolutely NOT control any technical error or any error in any support provided or the support being terminated due to technical reasons.
We as a reseller do not control any of these, and hence the client cannot place any blame on us & CANNOT claim any damages from us. The client fully understands that we are NOT responsible for it. Regarding any domain name registrations processed through our company (be it any domain name extension) we state we register these domains through a reseller of an ICANN valid registrant. That in effect means we ourselves are a reseller of that reseller. Hence we absolutely hold NO control on the domain registered and it is the client’s full responsibility to manage their domain entries.
Hence any damage or loss of domain name to some other party or anything related to the domain registration / domain transfer / domain renewal / loss of domain name is not our liability and we are NOT responsible for any damages the client may suffer regarding the domain name. It is the client’s full responsibility to manage & check whether his/her domain entries are correct or domain renewal date is correct or domain transfer or anything pertaining to the domain name. If the client finds any problem/errors in any of his/her domain entries, he can inform us within the first 3 months (three months) from the date the related domain name was first registered for the client, and we in turn will inform the company that had registered the domain for the client to immediately look into it.
By default, the domain name entries are kept blank or we include our domain name administrator’s name if no contact details are provided to us at the time of domain name registration. The client of course can change the entries anytime directly via his domain name management panel. The client fully understands and acknowledges that we are only a reseller and pass the domain name registration to another company, hence we are not responsible for any errors & we hold NO control on the domain name. It is the client’s full responsibility to keep and maintain a constant check whether his/her domain name entries i.e. anything related to the domain name’s Registrant/ Tech/ Billing/ Admin/ DNS/ Renewal Date/ Transfer are correct or not and also manage them.
The client can make absolutely NO claims related to his/her domain name from us & we are NOT responsible for any damages Whatsoever related to the domain name. The client’s domain name is the client’s full responsibility, and NOT ours. We clearly state the client’s domain name is client’s complete responsibility and only the client has to manage his/her domain. We ourselves are a reseller and the client cannot expect any domain name management services from us, nor can he make any claims Whatsoever from us. It is the client’s full responsibility to keep their FTP or database or email IDs or stats or domain name username/password secure with them. We will not be held responsible for anything related to the client’s website or domain name incase the client compromises his username/password to any potential miscreant or is/was careless with the login details which results in any damages to the client’s site or domain name.
The client can make absolutely no claims from us. Regarding any online payment if made on our website or accepted on our website, we clearly state we only use 3rd party highly secure and reliable merchant accounts examples like paypal.com, ccnow.com, billcc.com, ibill.com etc. That online client who has made the payment is billed and charged only by this 3rd party merchant account & only this retailer charges their credit card and accepts their payment. We absolutely receive NO other information except the client’s contact address and package selected. This 3rd party merchant account is non-partial and works in the best interests of everyone. We ourselves are only a user who use their services i.e. we are ourselves are their client in turn.
The complete payment procedure is handled only by this highly secure & reliable 3rd party merchant account. We absolutely receive NO sensitive information and are absolutely NOT responsible for any kind of damages. The client absolutely cannot make any claims Whatsoever from us. Any client interested in our services has to use the payment mode via Demand Draft or Cheque ONLY. As per our company’s policy the hard copy of the client’s invoice will be posted within 4-6 weeks from the setup date. The client should include ONLY this hard copy of the invoice posted by us as the final copy & only this hard copy can be used for any future reference. Any electronic invoice (or soft copy) IF at all ever send CANNOT be ever used or produced as any legal proof or evidence against us since it can be easily altered or doctored or changed and saved by anyone as any file extension or the same file and a invalid printout of the altered or doctored or changed file can be taken by anyone.
Hence any electronic invoice (or soft copy) is INVALID & any printout on paper of any such electronic invoice is totally INVALID and cannot be produced as any legal proof or evidence Whatsoever for the above mentioned reason. ONLY the hard copy (on our company’s letterhead paper) of the client’s invoice posted by us to the client via the Indian Postal Services is counted as VALID. We hope this Policy Statement is helpful in clarifying the obligations of Internet users, including our clients, as responsible members of the Internet community and us. We try our best to make our clients hosting experience better and more secure.
You are not permitted to have any commercially available software, fixes, patches or electronic media for download on your site. We reserve the right – at any time, to terminate service if we find that you have violated this term. In English – NO download sites. The above Terms of Service have been in place since day 1 of this website’s existence and we expect ALL our clients to abide by them and act as responsible members of the Internet community. We reserve the right to update our Terms of Service anytime, the changes will be duly notified and posted on our website.
Additionally, should you be found to be in violation of any agreements currently in place and/or any of the above Terms or our policy, we reserve the right to permanently terminate your service without refund. If you have any complaints or doubts or concerns or questions, please email us at firstname.lastname@example.org and we will try our VERY BEST to help you. We are always there for you but we expect our clients to be responsible members of the Internet community and in turn understand that we ourselves are working as a small organization with a team of young dedicated professionals and on a Shared Server Environment we have to look and work in the best interests of all our clients.
440 North Wolfe Road,
Sunnyvale – CA 94085
Tel: +1 (707) 234-5607
Fax : +1 (415) 520 9356