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Project Objectives

  • Service Quotation: Customers will be able to delineate the specific services required—such as cleaning, laundry, or gardening—and receive customized quotations tailored to their individual needs, thereby ensuring transparency and clarity from the outset.
  • Diverse Service Offerings: The application will support an extensive range of services, including but not limited to residential cleaning, meal preparation, pet care, and administrative tasks, thereby addressing the varied needs of the customer base.
  • Facilitating Connections: A user-friendly interface will be developed to enable customers to efficiently discover and connect with available service providers based on their specific requirements and preference.
  • Secure Transactions: Ensure safe and secure payment methods for users and drivers.
  • Service Provider Profiles: Detailed profiles for service providers will be established, showcasing their qualifications, areas of expertise, and customer ratings, thereby empowering users to make informed decisions when selecting services.
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Problem Statement & Challenges

  • Fixing existing bugs and issues: Navigating and modifying existing code for bugs and issues that prevent customer from using the app and booking maids
  • Feedback Loop Mechanism: Establishing an effective system for gathering and implementing customer feedback is essential for continuous improvement, but balancing this with the technical feasibility of changes can be challenging.
  • Integration with New Features: Ensuring new features integrate smoothly with existing functionalities without introducing bugs.
  • User Experience (UX) Enhancements: Improving the user interface, adding new designs, and experience based on client feedback while maintaining existing user familiarity.

Project Approach / Solution

We meticulously assessed client requirements and expectations, and tried to make the app user friendly and self explanatory for customers and maids & helpers

Requirement analysis

Undertook a comprehensive series of code debugging to elucidate customer bugs/issues and delineate critical feature requirements.

Feature Prioritization

Analyzed user feedback and prioritized features based on impact and feasibility for iterative development.

Task Ticket Prioritization

Instituted a systematic approach to task ticket prioritization based on severity and urgency, while maintaining a centralized communication framework to ensure all stakeholders are continuously informed and aligned throughout the project task lifecycle

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Key Benefits

Quick Job Posting

Users can effortlessly post their job needs and receive instant quotes, simplifying the process of hiring maids for any situation.

Real-Time Chat

The app features a direct messaging option, allowing users and drivers to communicate easily for quick questions and building trust.

Personalized Booking

Whether it’s a quick task or something more involved like gardening or babysitting, users can customize their bookings to fit their exact needs.

Intuitive Design

The app’s easy-to-navigate interface ensures a smooth experience for all users, regardless of tech-savviness.

Trusted Payment Options

Multiple secure payment methods provide flexibility and assurance, making transactions worry-free.

Result

The project successfully launched a user-friendly maid booking app that transformed the way customers find and book household services. The integration of features, such as service quoting and seamless communication tools, fostered efficient interactions between users and service providers, enhancing both transparency and overall user satisfaction.

Services Offered

  • Web admin Development
  • Back-End & API Development
  • Mobile app development.
  • DevOps & Deployment

Technology Used

  • ReactJS

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