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Maid App
A free and user-friendly cleaning app connects the customer with vetted cleaners in a few taps. Customers can schedule cleanings at their convenience, for a single occasion or regularly. Customers can communicate with the cleaner in-app, ensuring a service tailored to their specific needs.
Project Objectives
This on-demand service app connects customers with a diverse range of household service providers, offering transparent quotations, user-friendly navigation, secure transactions, and detailed provider profiles to facilitate informed decision-making.
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Service Quotation: Customers will be able to delineate the specific services required—such as cleaning, laundry, or gardening—and receive customized quotations tailored to their individual needs, thereby ensuring transparency and clarity from the outset.
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Diverse Service Offerings: The application will support an extensive range of services, including but not limited to residential cleaning, meal preparation, pet care, and administrative tasks, thereby addressing the varied needs of the customer base.
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Facilitating Connections: A user-friendly interface will be developed to enable customers to efficiently discover and connect with available service providers based on their specific requirements and preference.
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Secure Transactions: Ensure safe and secure payment methods for users and drivers.
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Service Provider Profiles: Detailed profiles for service providers will be established, showcasing their qualifications, areas of expertise, and customer ratings, thereby empowering users to make informed decisions when selecting services.
Problem Statement & Challenges
We created a project roadmap through inspecting existing code and analyzing what needs to be fixed on priority, by effectively addressing user experience and functionality challenges in our on-demand household services platform.
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Fixing existing bugs and issues: Navigating and modifying existing code for bugs and issues that prevent customer from using the app and booking maids
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Feedback Loop Mechanism: Establishing an effective system for gathering and implementing customer feedback is essential for continuous improvement, but balancing this with the technical feasibility of changes can be challenging.
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Integration with New Features: Ensuring new features integrate smoothly with existing functionalities without introducing bugs.
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User Experience (UX) Enhancements: Improving the user interface, adding new designs, and experience based on client feedback while maintaining existing user familiarity.
Project Approach / Solution
We meticulously assessed client requirements and expectations, and tried to make the app user friendly and self explanatory for customers and maids & helpers
Requirement analysis
Undertook a comprehensive series of code debugging to elucidate customer bugs/issues and delineate critical feature requirements.
Feature Prioritization
Analyzed user feedback and prioritized features based on impact and feasibility for iterative development.
Task Ticket Prioritization
Instituted a systematic approach to task ticket prioritization based on severity and urgency, while maintaining a centralized communication framework to ensure all stakeholders are continuously informed and aligned throughout the project task lifecycle
Key Benefits
Quick Job Posting
Users can effortlessly post their job needs and receive instant quotes, simplifying the process of hiring maids for any situation.
Real-Time Chat
The app features a direct messaging option, allowing users and drivers to communicate easily for quick questions and building trust.
Personalized Booking
Whether it’s a quick task or something more involved like gardening or babysitting, users can customize their bookings to fit their exact needs.
Intuitive Design
The app’s easy-to-navigate interface ensures a smooth experience for all users, regardless of tech-savviness.
Trusted Payment Options
Multiple secure payment methods provide flexibility and assurance, making transactions worry-free.
Result
The project successfully launched a user-friendly maid booking app that transformed the way customers find and book household services. The integration of features, such as service quoting and seamless communication tools, fostered efficient interactions between users and service providers, enhancing both transparency and overall user satisfaction.
Services Offered
- Web admin Development
- Back-End & API Development
- Mobile app development.
- DevOps & Deployment
Technology Used
- ReactJS
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