FareDesk
- CATEGORYTravel AI · DMC operations
- BEST FORDMCs, wholesalers, tour operators
- READSPDF, scans, Excel, CSV, Word
- DEPLOYMENTPrivate, white-label, your brand
Hotel contract software for DMCs, wholesalers and tour operators. FareDesk reads every hotel contract into one clean template, scores every field, and sends only the uncertain ones to a person. Once approved, the rates are live in search, proposals, bookings and the Partner API — all under your brand.
Where FareDesk fits
- Travel
- Reads DMC hotel contracts into scored, bookable rates, then quotes and books on them under your brand.
A rate nobody has loaded can’t be sold.
FareDesk starts with the contract. The travel teams it’s built for keep their rates in PDFs somebody has to read — so the hotel contract software does the reading, and your team reviews a short list of flagged fields instead of a long document.
- 01
A contract goes in
PDF, scanned PDF, Excel, CSV or Word, in whatever layout the hotel sent — uploaded, or sent straight from Gmail or Outlook.
- 02
FareDesk reads and scores it
Every field lands in one clean template with a confidence score, checked against the source document.
- 03
A person reviews the flags
Only low-score fields go to a reviewer, shown beside the original page. Everything else goes straight through.
- 04
Rates are live
One approval and the contract is bookable: search, proposals, bookings and the Partner API. No publishing step.
- PropertyProperty nameCoral Bay Beach Resort99%
- Contract valid1 Nov 2026 → 31 Oct 202798%
- RatesBeach Villa · Shoulder1 Nov – 20 Dec 2026Ends on the day the Festive season starts.Conflict
- Beach Villa · Festive20 Dec 2026 – 6 Jan 202796%
- Half Board supplementPer person, per night94%
- PoliciesChild policy · Garden Room—Missing on the page for this room.Needs review
- Cancellation · 30+ daysFree of charge97%
From rate sheet to confirmed booking.
The production app, end to end: contract intake and review, search and proposals, bookings, stop sales, the AI assistant and the controls behind them.
Hotel contract software for DMCs, with a score on every field.
FareDesk gives plain-language warnings and never makes silent guesses. Fields it isn’t sure of are marked Needs review or Conflict, and nothing goes live until a person has approved the contract.
Any layout, any format
Scans, tables photographed into a PDF, images inside PDFs, and every sheet in a spreadsheet or Word file.
Tables OCR can’t parse
Vision recovery reads image-only tables, such as tick-mark amenity matrices.
One file, many hotels
A file covering several hotels becomes several contracts, each linked to its own hotel.
Everything a rate depends on
Room types, occupancy rules, seasonal rates, taxes and charges, meal plans, child policies, cancellation tiers, minimum stays and offers.
Rules, not guesswork
Raw values first, then dates, currencies and seasons standardised by rules. Each approved contract guides that hotel’s next one.
No black box
Every retry, fallback and classification decision is recorded, and an AI outage never loses a contract.
Consistency checks catch what a tired reader misses.
- Overlapping rate dates — one season ending on the day the next one starts
- Room counts that differ between the allotment table and the rate table
- Cancellation tiers that charge less the closer you get to arrival
- Missing policies — no cancellation tier for a season, no child policy for a room
Quote and book on rates you can trust.
Search, proposals and bookings all read one live inventory built only from approved contracts. A contract approved this morning is in search this afternoon.
Priced for the real party
- Search every approved hotel by destination, dates, guests and budget, priced from your live rate calendar.
- Adults, children with their real ages, infants and extra-adult supplements, under each contract’s own occupancy rules.
- Compare up to four rooms or offers side by side; save shortlists per customer or idea.
Up to eight options, frozen at send
- Build from search or a shortlist; change the party or dates and every option re-prices.
- Fully itemised: base rate, taxes, mandatory and optional charges, meal-plan supplements and discounts.
- Send by email or link to a branded page with no login, and see when it was opened and which option was chosen.
No double entry, no overselling
- The chosen option becomes a booking request; confirmation sends a branded email and PDF automatically.
- Allotments are tracked from the contract: a booking takes rooms out, a cancellation puts them back.
- A hard block, not a warning — once the allotment is used, nothing can book it.
One engine everywhere
Search, proposals, bookings and the Partner API price a stay the same way — the number the customer sees is the number they pay.
Your margin, your rules
Markup per agent, per hotel or agency-wide, on the room only, never on taxes. Preview what a rule touches before saving it.
Authority bands
Set how far an agent may move a price alone; exceptions go through an approval workflow.
FX that can’t drift
Base-currency pricing from the FX providers you choose. Once a proposal is sent, its prices are frozen.
Rate on request
When the contract doesn’t give a price, FareDesk says so instead of showing a wrong number.
Cost stays private
Cost and margin are private by default, and partners only ever see sell prices.
The work starts in email. So does FareDesk.
A browser extension for Gmail and an add-in for Outlook send contracts, quote requests and stop-sale notices to the right place. Nobody forwards or retypes them, and mailbox connections are read-only.
Contracts, straight from email
Tick the emails you want handled in Gmail or Outlook and FareDesk routes each one: a contract goes to extraction, a quote request to AutoQuote, a stop-sale notice to confirmation. Or point it at a shared inbox like reservations@.
Partner requests, quoted
A trade partner’s free-text email becomes a structured request, checked against your rules. Requests that pass get a branded PDF quote priced from your approved contracts; everything else goes to a named agent with the request already parsed.
An extension, scoped with you and billed separately from the licence.
Closures, enforced on confirm
A hotel’s stop-sale email is read for hotel, room type, dates and reason. Once a person confirms it, those rooms leave search and can’t be proposed, booked or sold through the Partner API for that window.
Plan a stay from a sentence.
A chat co-worker inside FareDesk that answers from your own approved contracts and data, never invented. It returns priced options with cancellation terms side by side and can prepare a draft proposal or booking — but nothing happens until a person confirms it. Want an assistant like this on your own data? See our AI agents practice.
- USD 5,058Garden Pool VillaBed & Breakfast · Free cancel 30d
- USD 6,818Valley View VillaBed & Breakfast · Free cancel 30d
- USD 11,510Royal Treetop VillaBed & Breakfast · Free cancel 30d
- Grounded in your contracts
Questions about contracts, portfolio, proposals, bookings, customers and reports are answered from your own approved data.
- A person confirms
It can compare options and prepare a draft proposal or booking. Nothing is created until someone explicitly confirms.
- Sees only what you can
Access is checked per question and per tool, sensitive data stays out, and every action is in the audit log.
- Reports on a schedule
Set up recurring reports by email and downloadable exports from the same chat.
White-label, and ready for your IT team.
Your logo, name, brand colour and contact details go on everything customers and trade partners see. Email goes out through your own SMTP, SendGrid or Postmark account, and FareDesk runs as a private deployment for your company alone.
Partner API
Approved partner systems search, quote, book and read bookings back — sell prices only, OAuth2 tokens that last an hour, per-partner scopes.
Outbound webhooks
Signed, retried events for contracts, inventory, proposals, bookings, customers and team changes, with a delivery log.
Roles your way
Ready-made or custom roles from a detailed permission list, per-user overrides and own-versus-team visibility.
Sign-in security
Optional two-factor authentication and single sign-on over OpenID Connect, with groups mapped to roles.
Audit trail
Who changed what, when, and the value before and after — including review edits, AI assistant actions and stop-sale decisions.
Notifications
Email, in-app, WhatsApp, SMS and Telegram per event, with your own templates and senders.
Customer records
One profile per customer with documents, passport-expiry warnings and a timeline of every proposal and booking.
Analytics
Sales by agent, hotel or destination, contract and inventory health, review turnaround and AI credit usage.
What it does today, and what it doesn’t.
FareDesk is ready to deploy for hotel contracts now. Anything beyond that — a supplier system, a CRM, a back office — is scoped with you first. Need something the product doesn’t do yet? A rapid POC is the quickest way to find out if it should.
Transfer, safari, excursion, activity and ground-transport contracts aren’t supported today.
Sabre, Pipedrive, Safari Portal, Sejour, Tour Plan and bed banks are scoped on request, starting with a paid discovery week.
A branded B2B portal for partner agents is planned, with no date given. Partners connect through the Partner API today.
A one-time setup fee and a monthly licence sized by contract volume and quoting activity — no revenue share.
Bring a real contract to the demo.
FareDesk is jointly developed by IndiaNIC and NicGulf. Its own site has the full product tour and books a 30-minute demo on your own workflow — send one of your hotel rate sheets ahead and watch it extracted, reviewed, approved and quoted.
The questions DMC teams ask first.
Running GDS bookings too? See Genieverse, or browse the rest of the product portfolio.
Which contracts can FareDesk read?
Hotel contracts as PDF, scanned PDF, Excel, CSV or Word, in whatever layout the hotel sent. One file covering several hotels becomes several contracts. Transfer, safari, excursion, activity and ground-transport contracts are not supported today.
What happens to a field with a low confidence score?
Every extracted value gets a confidence score. Only the low-score fields are shown to a person, next to the original page, so they can be confirmed in seconds. The rest go straight through.
What stops FareDesk selling a room twice?
Room counts come from the contract. A confirmed booking takes rooms out and a cancellation puts them back, and a hard block stops any booking once the allotment is used. Search, proposals and the Partner API all read the same inventory.
Can a sent proposal change if the exchange rate moves?
No. Once a proposal is sent its prices are frozen, so a later FX change cannot silently change what the customer sees. The same applies to quotes AutoQuote sends.
Does a partner ever see my net rates or margin?
No. The Partner API returns sell prices only — the price your pricing engine produces once your margin is applied. Net cost and margin stay in your account.
Is FareDesk white-label?
Yes. Proposals, confirmations, PDFs and outbound emails carry your logo, name, contact details and terms, and email, WhatsApp and SMS go out from your own providers and senders. It is a private deployment for your company alone.
How is FareDesk priced?
A one-time setup fee, a monthly licence sized by contract scans, searches and proposals rather than headcount, and itemised top-ups when you need more. There is no per-booking fee and no revenue share. AutoQuote and integrations are scoped and billed separately.
Stop retyping rate sheets. Start selling them.
Tell us how your contracts arrive and how you quote, and we'll stand up FareDesk under your brand — your logo, your senders, your roles, and your first contract batch loaded.